Discover the security of
Buyer’s Protection Insurance

Download the PDS Make a claim

How does it work?

If you buy an item in Australia with your GO Mastercard and within 12 months the item is available at a lower price at the same retailer or any other Australian retailer, we'll pay the difference between the purchase price and the lower price to your account.

This also applies to items you buy:

  • for someone else as a gift,
  • through a mail/telephone order catalogue or online order, and
  • for up to 120 days before the start of the policy.

The item with the lower price must be exactly the same as the item you bought, including size, colour, quality and condition, make and model number, attachments and accessories and the lower price must occur after the start of your Buyer’s Protection policy.

An individual article, object, piece, artefact or unit, or one that is part of a collection or set. It does not include services.

An individual article, object, piece, artefact or unit, or one that is part of a collection or set. It does not include services.

A retailer holding an Australian business number (ABN) and carrying on a business or enterprise from:

  • retail premises located in Australia; or
  • an Australian website capable of delivering to residential premises in Australia.

Your GO Mastercard account with Latitude Finance Australia (LFA) ABN 42 008 583 588. Australian Credit Licence number 392145.

An individual article, object, piece, artefact or unit, or one that is part of a collection or set. It does not include services.

An individual article, object, piece, artefact or unit, or one that is part of a collection or set. It does not include services.

An individual article, object, piece, artefact or unit, or one that is part of a collection or set. It does not include services.


Ready for Buyer's Protection?

Click to add insurance to your account now or call us on 1300 462 273.

Need to make a claim?

Claim through Latitude Financial Services below.

Download the full GO Mastercard Buyer’s Protection PDS