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Repayment benefits overview and limits

This benefit... …is payable in the event of… …up to
Life Your death
  • $20,000
Critical Illness Suffering or contracting one of six specified life threatening critical illnesses
  • $20,000
Disability Disability that prevents you from working
  • $1,000 per month
  • We will not pay more than:
    • the balance owing for any one period of disability
    • 36 monthly benefits over the life of the policy.
Involuntary Unemployment Unexpected loss of your job
  • $1,000 per month
  • We will not pay more than:
    • the lesser of the balance owing or 12 monthly benefits for any one instance of involuntary unemployment
    • 36 monthly benefits over the life of the policy.

In our reasonable assessment, due to medically diagnosed sickness or injury, you are unable to perform the normal duties of your usual occupation. 

Continuous and regular employment for salary or wages, including self-employment, a partner in a partnership, full-time, part-time, contract or seasonal worker, or if you are contracted for a specified season, period or task. 

For the Disability and Involuntary Unemployment benefits, the closing balance on your account, less any overdue amounts, on the statement immediately before the date of the accident, illness or injury causing disability, or the date you were made involuntarily unemployed.

For the Life and Critical Illness benefits, the outstanding balance on your account at the date of your death or diagnosis, excluding any overdue amounts, fees and other charges imposed on any overdue amounts.

In our reasonable assessment, due to medically diagnosed sickness or injury, you are unable to perform the normal duties of your usual occupation. 

For the Disability and Involuntary Unemployment benefits, the closing balance on your account, less any overdue amounts, on the statement immediately before the date of the accident, illness or injury causing disability, or the date you were made involuntarily unemployed.

For the Life and Critical Illness benefits, the outstanding balance on your account at the date of your death or diagnosis, excluding any overdue amounts, fees and other charges imposed on any overdue amounts.

If you are an employee:

  • you stop working as a result of being terminated or being made redundant by your employer, where the job loss is not of your choosing, or
  • you accept the terms of redundancy, offered by your employer, due to organisational downsizing or restructure.

If you are self-employed, you stop working and it's not of your choosing, because:

  • you stop the business trading permanently or start to wind it up,
  • the business is placed in the hands of an insolvency practitioner, or
  • for partnerships, you stop trading permanently or dissolve or start to dissolve the partnership.

If you work on a contract or seasonal basis, you stop working as a result of being terminated or made redundant by your employer before the agreed expiry date of the contract, season or task, where the job loss is not of your choosing.

If you leave your job because you have to provide regular and sustained care for a family member without receiving an income (other than Centrelink Carer's Allowance or equivalent), where the accident, condition or disability which caused this need for care, occurred after the policy started.

Repayment benefits are also subject to:

  • the maximum Buyer's Protection policy benefit of $20,000, which is the maximum we will pay across all claims under any cover that you make under this policy, and
  • a combined benefit limit of 36 Disability or Involuntary Unemployment monthly benefits over the life of the policy.

In our reasonable assessment, due to medically diagnosed sickness or injury, you are unable to perform the normal duties of your usual occupation. 

If you are an employee:

  • you stop working as a result of being terminated or being made redundant by your employer, where the job loss is not of your choosing, or
  • you accept the terms of redundancy, offered by your employer, due to organisational downsizing or restructure.

If you are self-employed, you stop working and it's not of your choosing, because:

  • you stop the business trading permanently or start to wind it up,
  • the business is placed in the hands of an insolvency practitioner, or
  • for partnerships, you stop trading permanently or dissolve or start to dissolve the partnership.

If you work on a contract or seasonal basis, you stop working as a result of being terminated or made redundant by your employer before the agreed expiry date of the contract, season or task, where the job loss is not of your choosing.

If you leave your job because you have to provide regular and sustained care for a family member without receiving an income (other than Centrelink Carer's Allowance or equivalent), where the accident, condition or disability which caused this need for care, occurred after the policy started.


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Download the full GO Mastercard Buyer’s Protection PDS