Discover the security of Buyer’s Protection Insurance

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What isn't covered?

We won't pay a benefit:

  • if you have not been working at the time of disablement for at least six consecutive months, or for:  
  • disability that occurs within 30 days after the date when the policy starts
  • a period of disability of less than 30 consecutive days
  • disability arising from a sickness or injury within the first 12 months of the start date of the policy if you had symptoms, advice or treatment from a doctor for that condition within the 12 months before the policy started.

We also won't pay a benefit if you:

  • don't seek medical advice or fail to undertake treatment from a medical practitioner continuously while you are disabled
  • return to gainful occupation
  • take part in a criminal activity
  • are receiving a monthly benefit for involuntary unemployment.

Continuous and regular employment for salary or wages, including self-employment, a partner in a partnership, full-time, part-time, contract or seasonal worker, or if you are contracted for a specified season, period or task. 

In our reasonable assessment, due to medically diagnosed sickness or injury, you are unable to perform the normal duties of your usual occupation. 

In our reasonable assessment, due to medically diagnosed sickness or injury, you are unable to perform the normal duties of your usual occupation. 

In our reasonable assessment, due to medically diagnosed sickness or injury, you are unable to perform the normal duties of your usual occupation. 

In our reasonable assessment, due to medically diagnosed sickness or injury, you are unable to perform the normal duties of your usual occupation. 

In our reasonable assessment, due to medically diagnosed sickness or injury, you are unable to perform the normal duties of your usual occupation. 

Any activity or function performed for reward compensation or profit.

If you are an employee:

  • you stop working as a result of being terminated or being made redundant by your employer, where the job loss is not of your choosing, or
  • you accept the terms of redundancy, offered by your employer, due to organisational downsizing or restructure.

If you are self-employed, you stop working and it's not of your choosing, because:

  • you stop the business trading permanently or start to wind it up,
  • the business is placed in the hands of an insolvency practitioner, or
  • for partnerships, you stop trading permanently or dissolve or start to dissolve the partnership.

If you work on a contract or seasonal basis, you stop working as a result of being terminated or made redundant by your employer before the agreed expiry date of the contract, season or task, where the job loss is not of your choosing.

If you leave your job because you have to provide regular and sustained care for a family member without receiving an income (other than Centrelink Carer's Allowance or equivalent), where the accident, condition or disability which caused this need for care, occurred after the policy started.


Ready for Buyer's Protection?

Click to add insurance to your account now or call us on 1300 462 273.

Need to make a claim?

Claim through Latitude Financial Services below.

Download the full GO Mastercard Buyer’s Protection PDS